✅ ELIGIBLE FOR RETURN:

• Product is opened at the door in the presence of the delivery person,

📦 IMPORTANT:

We strongly encourage opening your order in front of the delivery person. If the product does not meet your expectations, please return it immediately with the delivery person on the spot.

After returning the product, please notify our team on official social media or messaging channels, and our team will respond to you as soon as possible.

❌ PLEASE NOTE:

11th Street BD will not be held responsible for returns if the above conditions are not met. Additionally, if the product's packaging is damaged upon return, extra charges may apply, or the return may not be accepted. (Each product is examined by our team before delivery, so we will be able to verify whether the damage was done by our team or the customer)

📌 Following the above steps guarantees a smooth and hassle-free experience.